Privacy Policy
At Regal Carpet, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided directly by you during account creation or checkout:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through trusted gateways)
b. Automatically Collected Information
Collected through cookies and analytics:
IP address
Device information
Browser type
Pages viewed and time spent
Referring website/links
c. Communication Data
Messages, inquiries, or feedback you send to us via email, forms, or chat.
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To send order updates, confirmations, or customer service responses
To improve website performance and user experience
To provide personalized product recommendations
To detect fraud and ensure secure transactions
To send promotional offers (only with your consent)
3. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
Trusted courier partners for delivering orders
Payment gateway providers for secure transactions
Technical service providers who assist in website maintenance
Law enforcement if required by law
All partners are required to maintain confidentiality and use data only for assigned purposes.
4. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences
Analyze website traffic
Improve website performance
Provide a smoother browsing experience
You can disable cookies through your browser settings, but some website features may not function properly.
5. Data Security
We implement strong security measures to protect your information:
Encrypted data transmission
Secure payment processing
Regular security audits
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access the personal information we store
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications
To exercise your rights, contact us using the details below.
7. Data Retention
We retain your information for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Improve customer experience
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the revised date.
Continued use of our website indicates acceptance of the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
📧 carpetregal@gmail.com
📞 8953465148
📍 GHOSIA AURAI BHADOHI, UTTAR PRADESH – 221301
