Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
Shipping Times & Costs
• Complimentary ground shipping within 1–7 business days
• In-store collection within 1–7 business days
• Next-day & Express delivery available
• Purchases are delivered in an orange box tied with a Bolduc ribbon (some exceptions apply)
See delivery FAQs for full details.
Payment Methods
Carpet Planet accepts the following payment options:
- Credit Card: Visa, MasterCard, Discover, American Express
- Card charged only when the order is shipped
- Fast Checkout available to securely save card details
- COD option available without entering card details
